Privacy Policy

1. Who We Are

Tax Advisory & Accounting Albania (trading as albtaa.com) is a licensed accounting and tax advisory firm registered in Tirana, Albania. We are the data controller for personal information collected through this website and in the course of our professional services.

Contact: Rruga Dëshmorët e Kombit, Tirana 1001, Albania. For data-related enquiries please use our contact form.

2. Data We Collect

2.1 Information you provide directly

• Name and surname
• Email address
• Phone number (optional)
• Company name and country of residence
• Message content submitted via our contact form
• Documents voluntarily sent to us in the course of an engagement

2.2 Information collected automatically

When you visit our website we may collect standard technical data including IP address, browser type, operating system, referring URL, pages visited and timestamps. This data is used exclusively for security and analytics purposes and is not linked to your identity.

3. How We Use Your Data

• To respond to enquiries and provide the advisory or accounting services you request
• To fulfil legal obligations as a licensed accounting firm (record-keeping, AML/KYC compliance)
• To send service-related communications (appointment confirmations, document requests)
• To improve the functionality and content of our website
• To protect our legal rights and prevent fraud

4. Legal Basis for Processing

We process your data on the following legal bases under Albanian Law No. 9887/2008 on Personal Data Protection (as amended) and, where applicable, the EU General Data Protection Regulation (GDPR):

• Contract performance — processing necessary to provide the services you have requested
• Legal obligation — accounting records, tax reporting and AML requirements
• Legitimate interests — website security, fraud prevention, business analytics
• Consent — where you have explicitly agreed (e.g. newsletter, non-essential cookies)

5. Data Retention

We retain personal data only as long as necessary for the purposes described above:

• Contact form enquiries not resulting in an engagement: 12 months
• Client engagement records: 10 years (Albanian legal requirement for accounting records)
• Website analytics logs: 14 months
• Cookie consent records: 24 months

6. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate or incomplete data
• Erasure — request deletion of your data, subject to legal retention obligations
• Restriction — request that we limit processing in certain circumstances
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — at any time where processing is based on consent

To exercise any of these rights, please use our contact form. We will respond within 30 days. You also have the right to lodge a complaint with the Albanian Information and Data Protection Commissioner (idp.al).

7. Cookies

We use a small number of cookies to remember your language preference and ensure the site functions correctly. No advertising or tracking cookies are used. For full details please see our Cookie Policy.

8. International Transfers

Your data is stored and processed in Albania and, where our service providers are located, within the European Economic Area. We do not transfer personal data to countries that do not provide an adequate level of protection without appropriate safeguards.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. All data transmissions via this website are encrypted using TLS.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.